Delivery of your items

Delivery of your items

For treatment services we aim to review your medical assessment promptly Monday to Friday 9am - 5 pm. Assessments submitted at the weekend will be reviewed by Monday morning. On bank holidays assessments are reviewed on the next working day.

If you are suitable for treatment your payment will be processed and your medicine dispatched in accordance to the delivery options chosen

Next working day delivery

Orders placed before 4pm Monday to Thursday will be delivered the next working day.

Orders received after 4pm Monday - Thursday will be delivered within 2 working days.

Orders received after 4pm on Friday, all day Saturday and Sunday will be despatched on Monday for delivery on Tuesday excluding public holidays.

Express next day delivery (Pre 1pm)

Orders placed before 4pm Monday to Thursday will be delivered the next working day.

Orders received after 4pm Monday - Thursday will be delivered within 2 working days.

Orders received after 4pm on Friday, all day Saturday and Sunday will be despatched on Monday for delivery on Tuesday excluding public holidays.

Click & Collect

Orders placed before 4pm Monday to Thursday will be delivered the next working day.

Orders received after 4pm Monday - Thursday will be delivered within 2 working days.

Orders received after 4pm on Friday, all day Saturday and Sunday will be despatched on Monday for delivery on Tuesday excluding public holidays.

Saturday delivery

Orders placed on a Friday before 4pm will be delivered on Saturday

All orders will be delivered by DX Couriers and needs to be signed for, but not necessarily by you.

All packaging is very discrete, sealed and private. Please note that delivery will be to the address you give us. It is possible to have delivery made to alternative more convenient addresses such as your office or a family member, but please remember to tell us that.

Please be careful to enter your delivery address accurately as this will speed your receipt of items.

Delivery charges

UK main land excluding Northern Ireland and Isle of Man £2.00

Northern Ireland £4.00

Isle of Man £4.00

Your use of this Website and any purchase by you on this Website of any products is governed by English Law and will be deemed to have taken place in England and subject to the exclusive jurisdiction of the English courts. If you are ordering from outside the UK, it is your responsibility for ensuring that dispensing, receipt and use of the medicine prescribed complies with your local laws. Risk and title in the products will pass to you when they are dispatched by us. Due to USA FDA regulations, it is our policy not to dispense prescriptions for supply to the USA