Telephone consultations

Our telephone service offers our patients the opportunity to speak to a fully trained doctor with a wealth of experience and a personal approach to patient care. Our telephone service is useful for patients for a variety of reason including sexual problems, embarrassing medical issues, the discreet nature of the service or because they are in another country and want medical advice. You may be in a position where you do not have the time to go and see your GP.

Every one of our doctors are licensed and registered with the GMC so you do not have to worry about our medical expertise.

The cost of a telephone consultation is £55 and may last for up to 20 minutes.

We offer a bilingual service as our doctors speak a variety of languages including Spanish, German, French and Portuguese. Speak to our friendly receptionist who will help you to speak to a doctor in your native language.

Telephone consultations are not for everyone, so things such as referrals, sick notes or prescription-only medicines are not available with this service. In such cases you should see your GP.

Alternatives to telephone consultations

You may wish to speak to a telephone service offered by the NHS on 0845 4647 which is open at all times, or you may wish to see your own GP.

Telling your GP

We advise that you keep your GP up to date with any medications that you are having and during the consultation over the phone we will offer to contact your GP with details of the consultation. If you would rather we did not contact your GP we will not do so.

Get advice today

Our telephone service is a fast and effective way to speak to a GP about any medical issues or concerns.

Please note that if you want a telephone consultation the service is only open during clinic hours.